Privacy Policy

Last updated: March 2026

At Tecsaro AI ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services. By accessing or using Tecsaro AI, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information: Personal Information - Name, email address, company name - Account login details - Support communications Website & Usage Data - Website URLs connected to our platform - Publicly accessible website content, headings, FAQs, and structured data (crawled for analysis) - Usage logs, feature usage, and activity within the platform AI Tracking Data - Prompts generated and tracked on your behalf - AI engine responses containing brand mentions - Competitor brands detected in AI answers Payment Information - Payment details are processed securely by third-party providers (Razorpay) - We do not store your card or banking details Technical Information - IP address - Device and browser type - Location (approximate) - Cookies and analytics data

2. How We Use Your Information

We use your information to: - Provide and operate our AEO tracking and analysis services - Crawl and analyze your website content - Generate and run prompts across AI engines - Calculate your AEO Visibility Score - Detect competitor mentions in AI answers - Provide recommendations to improve AI visibility - Generate schema markup for your pages - Process payments and subscriptions - Improve product performance - Communicate updates and support - Prevent fraud, misuse, and abuse

3. AI & Data Processing

Tecsaro AI uses AI models and external APIs to process your data for analysis and visibility tracking. - Only required data is shared with AI providers (e.g. prompts and website content needed for tracking) - We do not train public AI models using your private data - Data shared with AI engines is used solely to check for brand mentions and generate visibility results - Processing is temporary and purpose-limited

4. Google User Data

If you sign in using Google OAuth ("Sign in with Google"), we receive the following information from Google: - Your name - Your email address - Your Google profile picture (if available) This information is used solely to create and manage your Tecsaro AI account. Specifically: - We do not access your Gmail, Google Drive, Google Calendar, or any other Google services - We do not share your Google account data with any third parties - Your Google data is never used to train AI models - We only request the minimum permissions necessary (name and email) to provide our service You can revoke Tecsaro AI's access to your Google account at any time by visiting: myaccount.google.com/permissions Tecsaro AI's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

5. Cookies & Tracking

We use cookies to: - Keep you logged in - Remember preferences - Understand usage patterns - Improve performance You can disable cookies in your browser, but some features may not work correctly.

6. Data Sharing & Third Parties

We do not sell your data. We may share limited data with: - Payment processors (Razorpay) - Cloud hosting providers - Analytics services - AI service providers (only to run visibility tracking requests on your behalf) - Email and support tools All third parties are required to keep your data secure.

7. Data Security

We protect your data using: - HTTPS encryption - Secure cloud infrastructure - Access controls - Limited internal access - Regular monitoring and updates

8. Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations. You can request deletion at any time.

9. Your Rights

You have the right to: - Access your data - Correct inaccurate data - Delete your account and data - Export your data - Withdraw consent for marketing Email: [email protected]

10. International Users

If you access our services from outside India, your data may be processed in India or other regions where our infrastructure providers operate.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact: [email protected]