Security at Tecsaro AI

1. Secure Infrastructure

Our platform is hosted on secure cloud infrastructure with:

• Encrypted network communication (HTTPS / TLS)
• Firewall protection
• Isolated environments
• Continuous monitoring
• Regular system updates

2. Data Protection

We protect your data using:

• Encryption in transit
• Secure storage
• Limited internal access
• Role-based permissions
• Logging and monitoring of access

Only authorized team members can access production systems, and access is reviewed regularly.

3. Account Security

We take account security seriously:

• Passwords are encrypted and never stored in plain text
• Secure authentication methods are used
• Session timeouts are enforced
• Suspicious activity is monitored

Users are responsible for keeping their login credentials secure.

4. Payment Security

All payments are processed securely by Razorpay.

• We never store card or bank details
• Payment processing is PCI-DSS compliant
• Secure tokens are used for transactions

5. Website Crawling Safety

When you connect a website for crawling:

• We only access publicly available content
• No login credentials are stored for your website
• Crawl data is stored securely and used only for analysis
• You can disconnect your website and request data deletion at any time

6. AI Tracking & Data Processing Security

For AI visibility tracking features:

• Only required prompt and content data is sent to AI providers
• Your data is not used to train public AI models
• Processing is temporary and purpose-limited
• We follow strict access controls for AI operations

7. Backups & Reliability

We perform:

• Regular automated backups
• Secure backup storage
• Recovery procedures for critical systems
• Monitoring for system health and uptime